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    Form is giving "field is required" message on zip code, although it's filled in

    Asked by relate on April 23, 2015 at 11:51 AM

    I have address set to required.  When I fill in the zip code, it gives an error that "this field is required" even though the zip code has been entered.  It will not let the form be submitted.

    Page URL:
    http://form.jotformpro.com/form/51117548127958

    Screenshot
    zip code fill let in
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    Answered by Carina on April 23, 2015 at 12:46 PM

    That error message is associated with all the address field, not specifically with the Zip code.

    As the field has 2 address lines both need to be filled in. If you want you can remove some options from the address field:

    Let us know if we can assist you further.