Form is giving "field is required" message on zip code, although it's filled in

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    relate
    Asked on April 23, 2015 at 11:51 AM

    I have address set to required.  When I fill in the zip code, it gives an error that "this field is required" even though the zip code has been entered.  It will not let the form be submitted.

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    Carina
    Answered on April 23, 2015 at 12:46 PM

    That error message is associated with all the address field, not specifically with the Zip code.

    As the field has 2 address lines both need to be filled in. If you want you can remove some options from the address field:

    Let us know if we can assist you further.