What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Language dropdown is not working when you click on itAsked by aquaclic on April 23, 2015 at 11:56 AM
Hello, I don't know if we modified something in Jotform or how it happend. In any case:
a) suddenly the languages can not be set from the frontside, e.g. this form here at the bottom:
b) we created recently this form here at the bottom:
and the form now is distorted (the 4 there checking fields were not in the large field) and now your logo appers on it although to my knowledge we have a paid subscription with you?
c) and here's an old problem we never figured out: we use the <> embed code to embed the form and it's fine But as soon as we modify the html-code where the form sits, it adds a height
and no matter how often we remove it, it is right back there.
I would love if you could help us with these 3 issues! Thank you
Changing the language worked in the direct URL of the form http://form.jotformeu.com/form/40232297474354 so the problem is the page is probably caused by a script conflict between the form script and your website script. To fix this, we recommend re-embedding the form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Problem b has been moved and will be answered here: http://www.jotform.com/answers/557892.
Problem c has been moved and will be also answered here: http://www.jotform.com/answers/557893.