What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission not coming to email

    Asked by Winndknot on April 23, 2015 at 11:59 AM

    I have gone through every step recommended and sent my own tests to make certain the submission is coming to me.  It does not.  Please can someone test it and let me know why I am having difficulties.




    Thank you

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    JotForm Support

    Answered by Welvin on April 23, 2015 at 12:49 PM


    One of my colleagues has addressed this matter into this thread: http://www.jotform.com/answers/557859-I-am-not-receiving-submissions-. Kindly check.