What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Using your form with Apple and Safari browser

    Asked by TORKILD on November 11, 2011 at 02:06 AM

    Hi, your form does not work with my Mac using Safari, is this possible to solv?

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    JotForm Support

    Answered by idarktech on November 11, 2011 at 02:50 AM

    Hi Torkild,

    Thank you for contacting us, can you please provide more details on your concern? We would like to know what error or specific problem you have encountered when viewing your form. Also, please try to reset your browsers settings or clear your browsers cache, maybe this would help.

    Kindly update us the result and provide more details so we can give you further assistance. Thank you so much!

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    Answered by TORKILD on November 11, 2011 at 04:48 AM
    Hi, thanks for quick reply, seems to be impossible to fill in the form
    from a MAC or a Iphone.
    Please check yourself if you have a MAC or Iphone.
    You will find the form at:
    http://www.islandlodge.se/Island_Lodge/CONTACT.html
    Thanks for advice!
    BRGDS Torkild
  • Profile Image

    Answered by allanftd on November 11, 2011 at 10:43 AM

    Hi Torkild,

    I tried to access your form using the JotForm URL (http://www.jotform.com/form/13125700473) on an Apple iPod device (which is the same platform as the iPhone but without the voice call capability) and I was able to select the radio buttons and fill out the text fields properly.

    When I tired using the form on your website, I also had problems using the form. THis means that the problem occurs only when the form is embedded into your website.

    Could you please try to use another embed code like Iframe embed code and let us know how it goes? also, what website editor are you using?

    We await your response so that we can further assist you.

    Thanks,

    Allan
    JOTFORM SUPPORT