What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    WordPress Plugin Keeps Crashing when I use Thrive Theme Builder

    Asked by MarkSiebert on April 23, 2015 at 12:29 PM


    Is there anything I need to do?

    Page URL:

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    JotForm Support

    Answered by Charlie on April 23, 2015 at 01:14 PM


    May I know what plugin you are using? You can check this guide on how to embed your form in Wordpress.org: http://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-version

    Here's the latest plugin that we have: https://wordpress.org/plugins/embed-form/installation/.

    You could also try experimenting by embedding the iFrame code instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Also, could you try updating Wordpress and the plugins, it might be more related to code conflicts because of it being outdated.

    I hope this helps.

    Kind regards.