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    WordPress Plugin Keeps Crashing when I use Thrive Theme Builder

    Asked by MarkSiebert on April 23, 2015 at 12:29 PM

     

    Is there anything I need to do?

    Page URL:
    http://sportsandwellnessop.com/solutions/sports/for-triathletes

    builder crashing
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    JotForm Support

    Answered by Charlie on April 23, 2015 at 01:14 PM

    Hi,

    May I know what plugin you are using? You can check this guide on how to embed your form in Wordpress.org: http://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-version

    Here's the latest plugin that we have: https://wordpress.org/plugins/embed-form/installation/.

    You could also try experimenting by embedding the iFrame code instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Also, could you try updating Wordpress and the plugins, it might be more related to code conflicts because of it being outdated.

    I hope this helps.

    Kind regards.