sharkyteezAnswered on September 27, 2023 12:04 PM
How do we add the PayPal transaction ID to the JotForm order submission column?
Gian JotForm SupportAnswered on September 27, 2023 05:55 PM
Thanks for reaching out to Jotform Support. Did you mean you want the PayPal Transaction ID recorded on your submissions table? If yes, the transaction ID is usually recorded under the Products/Payment column. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? Can you also share the URl of the form? Here's our guide on Where to Find Your Form URL .
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
sharkyteezAnswered on September 27, 2023 07:11 PM
Link to form: https://form.jotform.com/230383340297152
Is the PayPal transaction ID the same as the Submission ID?
Please let me know. We want the PayPal transaction ID to be added to the submission column if that is possible.
Gian JotForm SupportAnswered on September 27, 2023 07:44 PM
The PayPal transaction ID is different from the Jotform submission IDs. You can find the Transaction ID under the column Decoration Options. You need to click on the cell and scroll down to the bottom of the pop-up window.
Give it a try and let us know if you need any other help.
sharkyteezAnswered on September 27, 2023 07:56 PM
Is it possible to add the PayPal transaction ID to the overall submissions column categories?
Raymond JotForm SupportAnswered on September 28, 2023 04:28 AM
Thanks for getting back to us. Unfortunately, the transaction ID is considered a part of the Product List field and so it's not possible to show it in a separate column. As a workaround to this, you may consider integrating your form with Google Sheets and using the Split function to extract the transaction ID from the Product List column cell.
Reach out again if you need any help.