What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please provide your question here, so that we can check the problem, we would be happy to assist you in any way.
If I understood your concern earlier correctly, you would like to place a Hint Example on your form's text field just like the image below.
In order for you to do that, you may follow the steps I created using images.
Once you have the "Properties" window open, you can now place your Hint Example for a specific text field.
I hope I was able to help you. Should you be needing anything else, please feel free to let us know and we will be glad to help you.
Thank you for using JotForm