What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I select a picture to upload in a form the form is reloaded in iOS 8

    Asked by UKExpress on April 23, 2015 at 01:07 PM

    Every time I upload a picture, it auto reloads the form

    Page URL:
    http://form.jotformeu.com/form/51121276730345

    ios8 cannot upload picture
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    Answered by raul on April 23, 2015 at 01:48 PM

    I'm sorry, but I don't fully understand your inquiry.
    You're saying that when you select a file to be uploaded in your form the form is reloaded? If so, can you let us know which device are you using to test your form? Have you tried to clear your browser's cache?

    I've tested with a cloned version of your form in an Android phone, but I was unable to reproduce the issue.

    If you could provide us with more details about how to reproduce the error we could better understand the situation and provide proper assistance. We'll wait for your response.

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    Answered by UKExpress on April 23, 2015 at 03:16 PM

    Will not work on the iPhone

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    Answered by UKExpress on April 23, 2015 at 03:19 PM

    using software iOS 8.3 does not work with the jotform

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    JotForm Support

    Answered by Mike on April 23, 2015 at 04:54 PM

    Your second thread has been updated:

    http://www.jotform.com/answers/557950

    Thank you.