What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where are my forms?

    Asked by annabell4126 on April 23, 2015 at 05:50 PM

    Hi, I dont' see any of the forms I had created in my account? What happened to them?????

    Page URL:
    www.progressiveplumbing.net;www.madieduplessis.com

    My Forms where are my forms my account in
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    JotForm Support

    Answered by BDAVID on April 23, 2015 at 07:19 PM

    I just check your account and the forms are there: 

    If you do not see them, please try the following:

    1) Log out of your account.

    2) Clear your browser's cache.

    3) Log back in.

    If that does not work, let us know which browser you are using to try reproducing this issue. We recommend using Google Chrome and FireFox.

  • Profile Image

    Answered by annabell4126 on April 23, 2015 at 09:22 PM

    Awesome, cache cleared and forms visible again. Why do they disappear like that?

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    JotForm Support

    Answered by BDAVID on April 23, 2015 at 10:44 PM

    Great!

    Browser tends to hold onto information, and over time it could cause issues with logging in or bringing up websites. It’s always good to clear out the cache in regular basis.

    If you have another question, please open a new thread, we will be glad to assist you.