How can I ensure my paypal is linked to the form as the payment receipt location?

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    Triffena Smith
    Asked on April 23, 2015 at 05:51 PM

    I upgraded my service from free to a paid one and i created the form already and I wanted to know how will your form know to send payment to me after collecting the payment information. how can i ensure my paypal is linked to the form as the payment receipt location? 

     

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    BDAVID
    Answered on April 23, 2015 at 07:34 PM

    To make sure your Paypal is linked to your form, simply:

    1) Make sure yo enter correctly your PayPal account email address when integrating: http://www.jotform.com/help/50-PayPal-Forms

    2) You can enable IPN(Instant Payment Notification) which is basically a a POST message sent by Paypal (for regular merchant accounts) whenever a transaction is completed on their side. This message contains all the data regarding the payment transaction completed by a form user.

    3) You could also setup incomplete payment notifications E-mail. An incomplete Payment is triggered when a person submitting to your form didn't send or settle the payment after redirected to the Payment gateway, in this case, Paypal Payment Page.

    http://www.jotform.com/help/273-How-to-setup-Incomplete-Payment-Notification-E-mail

    Let us know if you have more questions, we will be glad to assist you.