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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    State picker widget drop down won't display

    Asked by rmedina on April 23, 2015 at 06:06 PM

    Can't seem to get this module to work. I drag the widget over but the U.S. states will not appear in the drop down.

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    JotForm Support Manager

    Answered by Jeanette on April 23, 2015 at 08:41 PM

    You are correct, the widget is not loading the states, instead, you should use the All States and Cities widget : http://widgets.jotform.com/widget/all_states_and_cities

    See this demo: http://form.jotformpro.com/form/51127859346967

    Meanwhile I've opened a ticket to report the bug.


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    JotForm Support

    Answered by TitusN on May 01, 2015 at 07:03 AM


    The US State Picker has been fixed. 

    It will now load all the states in a dropdown as expected. 

    Please check it out and share your experience with us: http://form.jotformpro.com/form/51202752999967?


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    Answered by dlasson on September 16, 2015 at 05:32 PM


    I don't see the states loaded in the dropdown in the form listed above, and it is not working on my form.




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    JotForm Support

    Answered by Chriistian on September 16, 2015 at 11:08 PM



    I was able to see what you are reporting. On the sample form (http://form.jotformpro.com/form/51202752999967?) given by my colleague, the states are not loaded in the drop down. I will follow up this to our development team. We'll inform you once this issue has been fixed.




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    JotForm Support

    Answered by TitusN on September 25, 2015 at 01:14 AM

    Sorry about that - its now fixed. 

    Kindly check - http://form.jotformpro.com/form/51202752999967?

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    Answered by rmedina on September 25, 2015 at 08:47 AM
    Thnx! Great app.
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    JotForm Support

    Answered by Charlie on September 25, 2015 at 10:30 AM

    Thank you for the kind words.

    Should you need any assistance again, please do not hesitate to open a new thread here in the forum :)