What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment Tool: Request for the ability to customize what is shown when a product is set with a zero price

    Asked by pandalabs on April 24, 2015 at 09:22 AM
    Can I make a request to change the word "Free" and for it not to be the default? It looks very confusing and unaesthetic on the form.
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    Answered by raul on April 24, 2015 at 11:39 AM

    I've submitted your request to our development team so they can take a look at it.

    We cannot provide an ETA or assure that this will be actually implemented, but you'll be notified here if an update regarding this matter shows up.