How can I make it so that my form submissions get sent to another email?

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    Asked on April 24, 2015 at 11:22 AM

    I created a website and I am using JotForm for the application page. I do not want the form's submissions to come to me. When I go to the email settings and I type in the company's email, I test it out and I still receive the test email. Also, with it sending to my email, I still have not been receiving notifications that a submission has been made and I have to go to the website to see it.

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    Answered on April 24, 2015 at 01:39 PM


    The test email will always be sent to the default address associated with your account.  To test another address, you would need to send an actual submission through the form.  In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses


    The process of changing a single recipient email address on your form notifications is just the same on that user guide. If you need further help or you would like us to check the setup of a specific form, just let us know and we will be happy to assist you.