What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I make it so that my form submissions get sent to another email?

    Asked by amp5549 on April 24, 2015 at 11:22 AM

    I created a website and I am using JotForm for the application page. I do not want the form's submissions to come to me. When I go to the email settings and I type in the company's email, I test it out and I still receive the test email. Also, with it sending to my email, I still have not been receiving notifications that a submission has been made and I have to go to the website to see it.

  • Profile Image
    JotForm Support

    Answered by david on April 24, 2015 at 01:39 PM


    The test email will always be sent to the default address associated with your account.  To test another address, you would need to send an actual submission through the form.  In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses


    The process of changing a single recipient email address on your form notifications is just the same on that user guide. If you need further help or you would like us to check the setup of a specific form, just let us know and we will be happy to assist you.