What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iPhone issue: Jotform login page appearing in place of form

    Asked by rmedina on April 24, 2015 at 12:44 PM

    FIXED!
    Can't seem to explain how but now it appears to be viewing OK.

    All I did was remove the "Captcha" widget - save - then reloaded it. Still rather strange. Thnx for viewing.

     

    "Greetings.

    My form appears OK on Windows based browsers and Safari [ iPad ].

    The issue is with the iPhone. The main login page for Jotform appears in place of the form I intend to display. Wierd.

    Solutions? Recommendations?"

     

    Page URL:
    http://75.103.85.168/wp/home/services/contact/

    Screenshot
    JotForm Web page in ipad login page and
  • Profile Image

    Answered by Carina on April 24, 2015 at 03:03 PM

    Which browser and version are you using on iPhone?

    I tested but could not replicate the same situation. But you mention that when you removed the Captcha widget it started to work normally.

    It might have been a temporary bug with the Captcha widget.

    Let us know if the problem reappears.