What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Update form field value no working properly while in Edit mode

    Asked by jdelvalle on April 24, 2015 at 02:52 PM


    I'm facing some problems with my form. I've determine some conditions in order to update a field value of some fields in different pages of my form and they just stopped working.

    If I populate the form without editing it, the conditions work nicely; but since my form is used as a work-flow the conditions do not work after the first submission. This is making the users re-populate the fields.

    I have already tried to fix the problem by prioritizing the conditions and by checking possible logic problems but that didn't work either (...at least I didn't find any).

    I do not undestand the priority logic for updated fields so I'm kind of stuck...

    ¿Can you please help me?

    I will appreciate if you could explain me the source of the problem.



    Page URL:

  • Profile Image

    Answered by raul on April 24, 2015 at 04:11 PM

    I've created a cloned version of your form, but I was unable to reproduce the issue on my side.
    Can you provide us with more details on how to reproduce the issue? Have you tried to create a cloned version of your form and see if the same thing happens in the cloned form?

    When I edited the testing submission, the prepopulated fields by the conditions in your form maintained their values.

    We'll wait for your response.