Update form field value no working properly while in Edit mode

  • jdelvalle
    Asked on April 24, 2015 at 2:52 PM

    Hi!

    I'm facing some problems with my form. I've determine some conditions in order to update a field value of some fields in different pages of my form and they just stopped working.

    If I populate the form without editing it, the conditions work nicely; but since my form is used as a work-flow the conditions do not work after the first submission. This is making the users re-populate the fields.

    I have already tried to fix the problem by prioritizing the conditions and by checking possible logic problems but that didn't work either (...at least I didn't find any).

    I do not undestand the priority logic for updated fields so I'm kind of stuck...

    ¿Can you please help me?

    I will appreciate if you could explain me the source of the problem.

     

     

    Jotform Thread 558598 Screenshot
  • raul
    Replied on April 24, 2015 at 4:11 PM

    I've created a cloned version of your form, but I was unable to reproduce the issue on my side.
    Can you provide us with more details on how to reproduce the issue? Have you tried to create a cloned version of your form and see if the same thing happens in the cloned form?

    When I edited the testing submission, the prepopulated fields by the conditions in your form maintained their values.

    Update form field value no working properly while in Edit mode Image 1 Screenshot 20

    We'll wait for your response.