What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does the form resize from preview to web page?

    Asked by CourtlandtMarketing on April 24, 2015 at 05:36 PM

    I created a form for the first time today and on the jotform preview it is exactly how I want it, but when I embed it to my site it becomes much wider and longer and does not fit in the space I am looking to put it in. The borders also resize and look uneven. 

    Page URL:
    http://courtlandt1031.wildapricot.org/page-18120

    Screenshot
    preview Web page JotForm site wider
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    JotForm Support

    Answered by BDAVID on April 24, 2015 at 05:49 PM

    Please try embedding your form with the iframe embedded method: 

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    It should display the form correctly:

    https://shots.jotform.com/david/test.html

    Let us know what happens, we will be glad to assist you.

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    Answered by CourtlandtMarketing on April 24, 2015 at 06:19 PM

    This did not work for me. The form still resized. 

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    JotForm Support

    Answered by BDAVID on April 24, 2015 at 07:20 PM

    That is quite odd, when getting your iframe code, paste it in a text editor before embedding it into your site, then copy only the iframe part and add in your site, example:

    Let us know what happens.

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    Answered by CourtlandtMarketing on April 27, 2015 at 03:53 PM

    Hi David,

    It did not fix the issue, it still resizes the same way as before. Could there be a compatibility issue with WildApricot?

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    JotForm Support

    Answered by Welvin on April 27, 2015 at 05:06 PM

    Hi,

    Our forms are now responsive by default. The form just responded to its container size. Your form width is 400px, while your container is just 280px or something. You may consider changing the form container size. Otherwise, you have to change the input widths in the form as well as the label widths until it fits well.

    Let us know if you need further assistance.

    Thanks