ellesschAsked on September 29, 2023 10:21 PM
Hi there I'm having difficulty creating more questions for my questionnaire. It seems I have gotten to a certain point where I can't create any more questions. It always comes up with an 'oops something went wrong and we couldn't create your last question' error and asks me to reload page which doesn't help. I have tried loading in other browsers which still doesn't work. can you please help me! ThanksPage URL: https://form.jotform.com/232680238166054
Elbert John Agaton JotForm SupportAnswered on September 30, 2023 04:32 AM
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
I went ahead and cleared your form cache to refresh your forms. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. Also, don't forget to add the submit button when you're done setting up the questions.
ellesschAnswered on October 02, 2023 01:25 AM
Hi there it's still not working. I can't add any more questions.
Here is a shot of what I'm seeing.
It's almost like there is a limit to how many questions i can ask.
Christy JotForm SupportAnswered on October 02, 2023 02:14 AM
Thanks for getting back to us. I am sorry that you are getting an error whenever you try to add a new field. I checked and you are enrolled on a Starter plan in which you can only have 100 fields or widgets in the form, hence, the error shows:
Reach out again if there's anything else we can do for you.