What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is SSL submission

    Asked by yerzad on April 25, 2015 at 12:14 AM

    Please explain what is secure submission and ordinary submission. and my account is disabled because of more than 10 secure submission. how can i get back my account to activate as soon as possible and until i discuss with clients for a paid plan i need this free plan work on every sites i used.

    SSL submission
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    JotForm Support

    Answered by BJoanna on April 25, 2015 at 05:43 AM

    SSL submissions are used for SSL forms. SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser; or a mail server and a mail client. SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. Normally, data sent between browsers and web servers is sent in plain text—leaving you vulnerable to eavesdropping. If an attacker is able to intercept all data being sent between a browser and a web server they can see and use that information.

    Like free user you have 100 non-secure submissions and 10 secure submissions (SSL). Currently your account has 11 SSL submissions.

    Your forms will be disabled till first of next month when your counter of submissions will be reset. You may also consider of using a non-secure forms and that way you will have more submissions. To make form non-secure you need to access to your form inside of the Form Builder and uncheck secure option.

    Also if you want to have more submissions you can upgrade your account. For more information about different account types please visit our Pricing page. 

    Hope this will help. Let us know if you need further assistance.