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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    SSL Forms are not visible on website

    Asked by mackayjames on April 25, 2015 at 01:08 AM

    Hi,

    I am not sure if this is now not causing all my forms to load, but I added SSL to my wordpress site.  I tried using your WP Script tag for a form with and without the SSL check box selected

     

    Have a look at these pages

    LA DODGERS Croakies Checkout

    https://greatproductsonsale.com/mlb-la-dodgers-sunglasses/mlb-la-dodgers-croaks-checkout/

    Contact US form for Greatprod...

    https://greatproductsonsale.com/contact-us/

     

    I am not sure what I am doing wrong.  I am using Cloudflare.com Flexible-SSL which is SSL from the Domain Registrar to Cloudflare, but http from Cloudflare to my Server.

    James

    site My Forms contact us form domain check
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 25, 2015 at 07:00 AM

    I have checked both of your web site url-s you provided and forms are loaded there:

    As I see you are using SSL forms on your site and your site is also on HTTPS protocol which is good. However I did notice that you have one console error inside of your website and it is related to some Google fonts that you are using inside of your website. 

    This error is not related to JotForm.

    When a user visits a page served over HTTPS, their connection with the web server is encrypted with TLS and hence safeguarded from sniffers and man-in-the-middle attacks.

    If the HTTPS page includes content retrieved through regular, cleartext HTTP, then the connection is only partially encrypted: the unencrypted content is accessible to sniffers and can be modified by man-in-the-middle attackers, and therefore the connection is not safeguarded anymore. When a webpage exhibits this behavior, it is called a mixed content page.

    If fonts are not loaded properly maybe that can block loading of rest of the page. 

    Considering that I can not reproduce problem you mentioned and for me forms are loaded properly maybe you can follow next steps and see if in that case you will see forms:

    In Chrome:

    On the right side of the Chrome address bar, click on the shield icon, then click "Load unsafe script". 

    In Firefox:

    On the left side of the Firefox address bar, click on the shield icon.

    Hope this will help. Let us know if you need further assistance.