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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is a radio button active by default only when my users are viewing my form in my website?

    Asked by brotherotsjunk on April 25, 2015 at 10:17 AM

    I have a radio button that is active/selected when the form is pulled up at my website. User has to clear the form to deactivate it. Most users will n

    This issue is located:  SCALPC.org

    tab - Register: 2015 Pre-Conference 6/12/15

    It does not appear to be active on my Jotform template.

     

    Thnx

     

    Page URL:
    SCALPC.org

    Screenshot
    selected JotForm template register jotform template
  • Profile Image

    Answered by raul on April 25, 2015 at 02:09 PM

    I've checked your site and was unable to reproduce the issue using Chrome on my side.

    But, I noticed that you're using the full source code of your form to embed it on your site, may I ask if there's a particular reason for you to do this? This option is helpful when you need to run a custom script or implement a feature that we don't have but based on what I see, I don't think this is your case. Thus, I suggest you to use the normal embed method instead.

    If you need further assistance, please let us know.