Billing: Cancel and refund request

  • billyray431
    Answered on October 01, 2023 11:08 PM

  • Mikhail JotForm Support
    Answered on October 02, 2023 12:43 AM

    Hi billyray431, 

    Thanks for reaching out to Jotform Support. As you've requested, I've canceled your subscription and set your account back to Starter Plan. I have also issued a refund for your last payment. Please expect this to arrive within 3-5 business days.

    Let us know if you need further assistance.

  • billyray431
    Answered on October 02, 2023 12:44 AM

    Thank you Mikhail.