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    Sheet information

    Asked by mgardner on April 25, 2015 at 10:04 PM

    For some reason some of the iformation isn't showing up in the google sheets.  This has only been happenig for the last 5-7 forms subbmitted.  Do you know how to fix this problem?

    information sheet problem in
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    Answered by raul on April 26, 2015 at 11:39 AM

    Thank you for contacting us.

    Can you please provide more details about your inquiry?
    Are you saying that some fields of your form are not being transferred to the sheet? Or that full submissions are not being captured at all?

    I suggest you to first try to recreate the integration, by removing the current one and create it again and this should fix the problem. But, if the issue persists after doing the reintegration please let us know and we'll be happy to have another look.