How to change username?

  • CindyHart
    Answered on October 02, 2023 10:46 AM

    Can you please remove Cindy Hart as the user name for this account?

  • Janice_B JotForm Support
    Answered on October 02, 2023 11:41 AM

    Hi Cindy,

    Thanks for reaching out to Jotform Support.  For changing your Username, we can do that for you, all you need to do is to provide us with your top 3 choices of unique usernames so we can check for their availability. Just a reminder, that special characters such as period(s) " . " and spaces are not allowed. Only alphanumeric characters and underscore(s) "_" are allowed.

    Also, If you are using a custom URL for your form, it will no longer work since the username will be changed. You will need to change the URL to have the new username in it instead. You can check out this guide to help you.

    Once we hear back from you, we'll be able to help you with this.