Need help with my account.

  • habitat4catsny
    Answered on October 02, 2023 12:01 PM

    I am having issues to upgrade my form, help!

  • Gaud JotForm Support
    Answered on October 02, 2023 12:40 PM

    Hi Heather Jacks,

    Thanks for reaching out to Jotform Support. Did you mean you are having issues with upgrading your Jotform account? When I checked your account, it seems you have successfully upgraded your Jotform account from the starter plan to the Bronze yearly plan. If this is not what you needed help with, can you explain a bit more about the issue, so I can get a better idea of what's happening?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.