What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting "Please Wait" When attempting to Submit Form

    Asked by ArmstrongTennisAcademy on April 26, 2015 at 12:35 PM
    Also, is there an issue with Jotform submission.  Many of my customers have tried to submit their registration form and when they press submit, the message is "please wait". And then it doesn't go through.  Is there a way to solve this problem as well.
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    Answered by raul on April 26, 2015 at 01:26 PM

    I presume that this is happening on the embedded version of your form, is that correct? Have you tried using the iframe code to embed the form? If not, please give it a try and let us know if this solves the problem.

    If that doesn't help, then please confirm if this is happening when the form is viewed on your website and provide us with the URL where we can find it to make further tests.