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  • Profile Image

    Form Condition Logic are not working on Mobile browser

    Asked by NekoStudios on April 26, 2015 at 06:36 PM

    I'm viewing my form through the form's link, not my website (not embedded yet), and it looks a mess. I am extremely saddened by this as my forms are awesome and took a lot of time to create. My main issue is the fact that the conditions are not working. I will be satisfied with however it looks through mobile as long as the conditions work. Very important! Help me, please :)

    https://secure.jotform.us/NekoStudios/socialmediaservices1



    This is a re-post of a comment on How to make forms mobile responsive

    Mobile condition mobile browser
  • Profile Image
    JotForm Support

    Answered by jonathan on April 26, 2015 at 06:41 PM

    Please described to us which specific conditional statement is not working on your jotform http://www.jotform.us/form/51126394659159 and we will check 

    Thanks.

     

  • Profile Image

    Answered by NekoStudios on April 26, 2015 at 06:48 PM

    None of them are working. I am referring to the mobile version of my form. It's wonderful through laptops and desktops :)! Everything works fine until I test it on my phone and it reveals EVERYTHING on the form instead of the first initial question.

  • Profile Image
    JotForm Support

    Answered by jonathan on April 26, 2015 at 07:01 PM

    So far I could not reproduced it yet when I test the form using the URL https://secure.jotform.us/NekoStudios/socialmediaservices1  on an Iphone 6 brower

     

    the conditional statements get triggered correctly when using the form

     

    Tell us the specific mobile device you used, and I will also test on that device if I can replicate the issue.

    Thanks.

     

  • Profile Image

    Answered by SDPsurvey on July 30, 2015 at 12:29 AM

    I have similar problem. I'm testing it on a Samsung S6 https://secure.jotformpro.com/SDPsurvey/testing

    When someone click on "polling agent" for the question "On polling day..." more items should pop up

    .
  • Profile Image
    JotForm Support

    Answered by jonathan on July 30, 2015 at 02:20 AM

    @ SDPsurvey

    We will resolve your issue on this thread http://www.jotform.com/answers/623873

    Thanks.