What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    is it possible to send a copy of the submission to the email filled by customer

    Asked by heidi on November 11, 2011 at 12:41 PM


    First of all, I would like to say this is a great feature site, I'm trying to slowly transitioning all my company online form to your site.

    I have a question of one possible feature.  Is it possible to send a copy of the submission to customer that submited the form? Of course under the condition that they filled in the email field on the form.





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    JotForm Support

    Answered by abajan on November 11, 2011 at 12:50 PM

    Yes. You would need to create an autoresponder. Please see the following articles in our user guide and if you need clarification on anything, please let us know:

    Creating a Form Autoresponder

    Understanding Reply-To and Recipient Settings on E-mail Wizard