What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to download submissions in excel file?Asked by jkjbnkjbkjbkjbkjbjkbkj on April 27, 2015 at 04:24 AM
http://www.jotform.com//?formID=50962439809365 I neen to get total file with all submissions in excell but I cant, Pease advice me how
my e-mail: email@example.com
see a screenshot what I see when I try to load in excel
Unfortunately, I can't understand the warning message in the excel file, could you copy and paste it here?
I assume what you would like to do is to download the submissions in excel, is that right? I tried to download your submissions and did not encounter any problems.
Here's what I did:
1. Navigate to the submissions
2. In the Submissions page you can scroll down and see the download options.
Could you try the following:
2. Log back in and try downloading the excel file again.
3. You could also try using another web browser and see if you'll experience the same problem.
We'll wait for your response.