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  • Profile Image

    Email Notification: Sent from user's email address.

    Asked by Homecomp on April 27, 2015 at 06:16 AM

    Hi,

          I created a Jotform for our Computer Club on our Club website. I Have just noticed that when people send the form out it comes from that person but using my email address. Is there a way of it being sent from the senders email address.

    I have obviously done something wrong.

     

    Any Help would be appriciated.

    Thanks

     

    Steve Bishop

     

     

    Page URL:
    www.whcc.co.uk/contact.htm

    Email Notifications
  • Profile Image

    Answered by Homecomp on April 27, 2015 at 07:55 AM

    Hi All,

                 I think I have sorted this problem out.

    On the re-email section I had my email address shown. I have altered it to show - noreply@jotform.com

     

    I am still at a loss though as I wanted to show the email address that the sender was using not just - noreply@jotfor,.com

     

    Any Ideas please.

     

    Steve Bishop

  • Profile Image

    Answered by Carina on April 27, 2015 at 11:25 AM

    If I understood correctly your request, you wish the email notification to be sent from the user's email. 

    Unfortunately it is not possible. As an alternative you can change the sender's name to to display the email field, but it will still be sent from one of the emails, like noreply@jotform.com. The only difference is that it will display the user's email as his name:

    Let us know if we can assist you further.   

  • Profile Image

    Answered by Homecomp on April 27, 2015 at 11:48 AM

    Hi,

            Thank you for your quick reply.

     

    Ok . I understand I will try that and see how it works.

     

    Steve Bishop

  • Profile Image
    JotForm Support

    Answered by Mike_G on April 27, 2015 at 12:57 PM

    Thank you for your response, Steve Bishop!

    Please do, kindly, get back to us once you've tried the solution that my colleague, Carina, have provided. If it will or it will not work, please feel free to let us know and we will be glad to help you further.

     

    Thank you for using JotForm! 

     

    Kind regards, 

     

    Mike_G

  • Profile Image

    Answered by Steve Bishop on May 07, 2015 at 12:48 PM

    Hi Mike,

                   Yes I altered the name field to email address, and I did a test run and it came up with my email address, I have yet to get some one else to trial it, but as far as I can see it works of.

    Please thank Carina for her help.

     

    Regards,

    Steve Bishop