What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to clone or import form

    Asked by Ivo77 on April 27, 2015 at 09:00 AM



    If I want to import an existing form from a website, it gives an error!

    How is this possible or what is the problem?

    Page URL:

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    JotForm Support

    Answered by Jan on April 27, 2015 at 11:36 AM

    Hi there,

    I checked the webpage and I've found out that it is not a JotForm form. The import or clone form would only work with a JotForm forms. It can copy a direct link form or form that is embedded on a webpage.

    If you look at the error - "Form not found: Form Id is missing or irregular". It means that there is no JotForm form ID found on the URL or in the webpage.

    Related guide: 

    Thank you.

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    JotForm Support

    Answered by Welvin on August 10, 2015 at 11:06 AM


    Just to let you know that we've updated our import tool and importing a form from a webpage is now possible. Please try it again and let us know if there are problems.