What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When your form is sent I want the email to show the senders email

    Asked by Homecomp on April 27, 2015 at 10:26 AM

    Hi,

         Once the form is completed and sent, I get the email telling me its been sent and now shows its vis - noreply@jotform.com -

    How do you get the reply to inform me who is sending the email ie their email address in the reply.

     

    Any Ideas Please

     

    Steve Bishop

    Page URL:
    www.whcc.co.uk/contactform.htm

    email sent email TO JotForm noreply
  • Profile Image
    JotForm Support

    Answered by Welvin on April 27, 2015 at 12:08 PM

    Hi Steve,

    You can only select the email field as the sender email by adding Mandrill SMTP to your form. Here's how you can do that:

    https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    Or, you can simply select the Email Field as the Reply-to Email:

    Setting it up like this will allow you to reply to the actual sender email of the form.

    Thanks