What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Infusionsoft Integration window is just blank

    Asked by breakthroughs on April 27, 2015 at 11:21 AM

    Hey there,

    I was able to set up infusionsoft on one of my test forms but now that I've created real forms I can't seem to set up infusionsoft - the window is just blank (see attached)

     

    Things I've tried

    firefox 

    chrome

    hard refresh

    reboot 

    waiting patiently :) (20 min, still blank window)

     

    Second question - is it possible for a form to dump all fields into a custom note type field in infusionsoft? So instead of creating 20 custom fields in infusionsoft for each field in jotform can I have it just dump all the info into one note field?

     

    Thanks!

     

    Screenshot
    freezing infusionsoft setup refresh
  • Profile Image
    JotForm Support

    Answered by Welvin on April 27, 2015 at 12:44 PM

    Hi,

    Please try clearing your browser's cache and cookies for Jotform. Make sure to login again and check if the integration is still blank. If it still gives you a blank page, press F12 to open  the Developers tab. Click "Console" to view the possible errors, take a screenshot and please post it here:

    Your second question will be answered here: https://www.jotform.com/answers/559767

    Thank you.