What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Submission not going to email address?

    Asked by realestatecoach on April 27, 2015 at 02:08 PM



    Just running a test on one of the forms I have cloned today.  You guys have been tremendously helpful and lightning fast.  

    I did 2 test submissions  a test and a test2 but neither is going to my gmail account.   Though my other forms seem to work so far without issue.



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    Answered by realestatecoach on April 27, 2015 at 02:54 PM

    Solved- For some reason during the clone process the notifier didn't carry over the form name- Stayed as Notifier 1 and would not send without the form name on it.  I'm not sure why but that seems to have solved the issue as my email address was already in as recipient 

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    JotForm Support

    Answered by Mike on April 27, 2015 at 04:04 PM

    We are happy to hear that the issue is solved.

    The form subject usually does not affect the email deliver. Let us know if you notice the issue again. We would love to help.