What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    thanks message at the end does not show as it should be....

    Asked by stephie6 on April 27, 2015 at 02:08 PM

    How come i have changed the message at the end and it still shows like this below (form : http://form.jotform.us/form/51095461154149)

     

     

    and here what i did but doesn't show at all at the end when we click submit

     

     

    message thanks end JotForm all and
  • Profile Image

    Answered by AaronSiciliano on April 27, 2015 at 02:53 PM

    Hello stephie6,

     

    I cloned your form and created a new submission to test out the current functionality. I was greeted with your custom thank you page as shown in the picture below.

     

    Is this not what you had intended on happening when you submit the form? Just for clarification what thank you message are you being greeted with when you submit your form?

    Thanks, Aaron.

  • Profile Image

    Answered by stephie6 on April 27, 2015 at 03:17 PM

    i want the second one with the french and English version.

  • Profile Image
    JotForm Support

    Answered by Kiran on April 27, 2015 at 04:36 PM

    As I tested your JotForm, I see that the Thank you message is filled with French and English version message. 

    When I submit the form, I see that there is only French version displayed. As I investigate the issue further, I notice that there is a condition set on the field Entreprise to display with only French version which is causing the issue.

    You may disable/remove this condition so that the Thank you message is displayed as provided Custom message.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.