What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to make forms secure?

    Asked by Crowdsource on April 27, 2015 at 02:20 PM

    We have people submitting forms with their SSN's. Are the forms secure or is there a way to add a level of security?

    Forms security private information Secured information
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    JotForm Support

    Answered by Mike_G on April 27, 2015 at 03:24 PM

    Hi, Crowdsource, 

    Good day!

    You have nothing to worry about when it comes to your security with JotForm. Over the past 9 years, JotForm had not lost any customer data ever by taking security seriously as it should be.

    - Our servers are protected by private networks and constantly updated and patched.

    - Our system administrators have a collective 40+ years of industry experience.

    - Our Development Team, especially, are encouraged to follow best security practices.

    - All data transfer are made of 256-bit SSL secure connection.

    - Our servers are located in an SSAE16 Audited facilities.

    I hope this makes an assurance for you to be comfortably secure using JotForm's online resources. 

    Thank you! 

     

    Kind regards, 

     

    Mike_G

     

     

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    Answered by nilaregistrar on June 03, 2015 at 02:40 PM

    thanks - I was wondering why it does not say https on the address bar?  That would inspire more confidence.

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    JotForm Support

    Answered by david on June 03, 2015 at 03:14 PM

    You can embed your form using the secure embed code:

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Or you can provide your users with the secure link to your form.  Here is the regular link:

    http://www.jotform.us/form/42653596905162

    And this would be the secure link to the same form:

    https://secure.jotform.us/form/42653596905162

    Using the https://secure.jotform link to your form will use SSL based transmission of your data.

    If you have any further questions, let us know and we will be happy to help.