What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I make Secure (SSL) Submissions active?

    Asked by QuinndaleIT on April 27, 2015 at 05:45 PM

    In my profile I see that my number of submissions and my number of payment submissions are correct but the number of SSL Submissions is zero.  Does that mean they are not secure? If so, how do I turn that on?

    Submissions ssl submissions secure ssl secure submissions
  • Profile Image

    Answered by Ben on April 27, 2015 at 06:55 PM

    Yes, that is correct, it would mean that you are using regular submissions (over HTTP), but that someone would be able to look at the requested forms and the submitted data. The secure option uses HTTPS protocol so this is the best way to collect data if any type of sensitive data is being asked on it.

    Luckily this is easy to do and you can see how to do that here: Get embed code for Secure Form

    You should use the same embedding code that you have already used, just with the secure form checkbox checked as shown in the guide above and then re-embed your jotforms, and that is it.