What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we create our own payment processing tools for our forms?

    Asked by bhigginbotham on April 27, 2015 at 07:31 PM

    I see that the payment tools mostly seem to be developed by JotForm.  Do you allow for 3rd party integration?  I.E. Am I able to create a payment gateway for a merchant processor in a medical office (which typically offers rate 1/3rd of that offered by your current gateways).  If not, is there any TOS positive way to collect payment for offline processing?  Medical Offices do have a vetting process that could be integrated into your service model to allow for verification against phishing scams.

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    JotForm Support

    Answered by jonathan on April 27, 2015 at 09:07 PM


    You can also check here http://apps.jotform.com/category/payment_processing the available apps using payment integration to JotForm.

    Just to clarify also, most of the developed by JotForm were the payment integration.. it is not the payment tools.

    Can you please clarify that what you were suggesting is your own developed payment tool? You wanted to integrate your own developed payment tool to jotform?

    I can submit a request feature for the integration to your tool after you provide us more details about it.



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    Answered by bhigginbotham on April 28, 2015 at 10:00 AM

    Developed by clarification understood.  As soon as I can have the app developed I will submit for review.  Is there a current solution for offline payment processing?

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    Answered by Ben on April 28, 2015 at 12:43 PM

    This works like this.

    When you start developing your app, you will immediately be able to use it on your jotforms - no one else though - just the account that is creating it.

    So this means that even without the review being done, you should be able to use it (as far as you are not using it with ill intentions), in which case our team would removed access to it.

    Now basically when you see it as complete and want to move forward and let others use it as well, you submit a request for its approval and then once this is approved, your app / payment processing tool will be available to everyone.

    I would however like to point you to our developers forum instead of this one since this one is related to the Online JotForm Builder questions and the developers forum would have all sorts of goodies that you will need at some point while creating the app.

    You can see it here: JotForm Developers Form.

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    Answered by bhigginbotham on April 28, 2015 at 12:51 PM

    Beautiful, thank you!

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    Answered by Ben on April 28, 2015 at 02:30 PM

    You are welcome.

    Do let us know if there is anything else that we can assist you with and we would be happy to do so.