When I use Android the map widget does not appear

  • Profile Image
    patogh
    Asked on April 27, 2015 at 08:09 PM
    I have the same problem in my form, when I use Android the map widget doesnt appear. Is there any solution for this??
  • Profile Image
    jonathan
    Answered on April 27, 2015 at 10:41 PM

    Please make sure also that your Android device is allowing the use of the Location feature for the Map widget to appear on the form.

    I made a test using your jotform http://www.jotformz.com/form/51146204139649 and the map widget was shown just fine

     

     

     

    Please let us know if issue still persist.

    Thanks.

  • Profile Image
    patogh
    Answered on April 28, 2015 at 10:36 AM

    Hello, thanks but the problem persists, when I enter my form in some Android phone, the location box doesnt appear. See the attach picture. The link form is:

    http://form.jotformz.com/form/51095158138659

     In PC the form works fine, the problem is in Android, the location box doesnt work

    Patricio

  • Profile Image
    Carina
    Answered on April 28, 2015 at 01:41 PM

    I tested and could replicate the same situation

     

    Please try enabling the Android location access:

    https://support.google.com/coordinate/answer/2569281?hl=en 

     

    Let us know if the problem persists.

  • Profile Image
    mtlusty
    Answered on April 08, 2016 at 04:07 PM

    a year later, and I am seeing the problem in Android phones. Any solution?

     

  • Profile Image
    victor
    Answered on April 08, 2016 at 05:49 PM

    To assist you better, I have created a new thread that will be answered shortly by our support team

    https://www.jotform.com/answers/814236