What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I use Android the map widget does not appear

    Asked by patogh on April 27, 2015 at 08:09 PM
    I have the same problem in my form, when I use Android the map widget doesnt appear. Is there any solution for this??
    map
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    JotForm Support

    Answered by jonathan on April 27, 2015 at 10:41 PM

    Please make sure also that your Android device is allowing the use of the Location feature for the Map widget to appear on the form.

    I made a test using your jotform http://www.jotformz.com/form/51146204139649 and the map widget was shown just fine

     

     

     

    Please let us know if issue still persist.

    Thanks.

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    Answered by patogh on April 28, 2015 at 10:36 AM

    Hello, thanks but the problem persists, when I enter my form in some Android phone, the location box doesnt appear. See the attach picture. The link form is:

    http://form.jotformz.com/form/51095158138659

     In PC the form works fine, the problem is in Android, the location box doesnt work

    Patricio

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    Answered by Carina on April 28, 2015 at 01:41 PM

    I tested and could replicate the same situation

     

    Please try enabling the Android location access:

    https://support.google.com/coordinate/answer/2569281?hl=en 

     

    Let us know if the problem persists.

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    Answered by mtlusty on April 08, 2016 at 04:07 PM

    a year later, and I am seeing the problem in Android phones. Any solution?

     

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    Answered by victor on April 08, 2016 at 05:49 PM

    To assist you better, I have created a new thread that will be answered shortly by our support team

    https://www.jotform.com/answers/814236