- epidemiologistAsked on April 28, 2015 at 03:31 AM
Please explain why with the current plan, it states that 100 free submissions are allowed per month
However we have received the following message "You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Free accounts are limited to 10 SSL submissions per month."
We have received less than 10 submissions so far and as far as we are aware, none of them are secure submissions.
- JotForm SupportekremAnswered on April 28, 2015 at 03:59 AM
You are allowed to do max 10 SSL submission. No matter how many normal submissions you do, as soon as you exceed 10 SSL submissions, your account submission will be disabled.
For example you can do the following for per month:
* Max 10 SSL + Max 100 normal submission
You did 14 normal submission and 12 SSL submission. SSL submission is set to zero and your account is active. You can use it.