What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Update a form field feature does not work for emails

    Asked by eiermann on April 28, 2015 at 05:46 AM

    Hi there,

    I just set up a couple of conditions including copying field values. It works well expect for email addresses. Any idea why I can't copy the email address from the first tab to the third?

    Page URL:

  • Profile Image

    Answered by Carina on April 28, 2015 at 10:34 AM

    You need to double click the "number area" so that it activates the text version:

    You can test and clone  the demo form: 


    Let us know if we can assist you further.   

  • Profile Image

    Answered by eiermann on June 10, 2015 at 11:16 AM

    Just wanted to say thanks since I missed to do that ;-) That solved it!

  • Profile Image

    Answered by Carina on June 10, 2015 at 12:34 PM


    You are  most welcome. Thank you for the update.


    Let us know if we can assist you further.