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    embedded form hangs while submitting

    Asked by SharmDas on April 28, 2015 at 10:10 AM

    Hi, 

    I posted a question a couple of hours ago and since then have worked it out. The first part anyway about multiple matrices not being displayed.

    Still have the problem about the form hanging when submitting from my website. I am using the html code from the embed form link. Screen shot attached.

    The website is a wild apricot membership management website. Strange thing it was working last week! Only the matrix dynamique has been changed but only the width of columns.

    Screenshot
    form link problem management attached
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    JotForm Support

    Answered by david on April 28, 2015 at 01:00 PM

    Hi,

    I think I followed up in your other thread:

    http://www.jotform.com/answers/560299-matrix-dynamique-not-showing-up-in-embedded-form

    Try using the iFrame embed method instead of the regular Javascript embed method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    That usually allows for the embedded form to work the same as it does regularly.  If it does not, let us know and we will be happy to see what else we can do.

  • Profile Image

    Answered by Sharm Das  on April 29, 2015 at 04:42 AM

    Hi,

     

    Yes, that worked - thanks!