What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account Hacked?

    Asked by Cassie Wood  on April 28, 2015 at 11:08 AM

    "This message is to inform you that the form WritePost  was built in your account to collect Credit card critical information on plain text fields. Please be aware that this is illegal because it's considered a phishing activity, which violates our terms of use"

     

    This is the reply email I got to this being created on my account. How did this form get made on my account? I did not make this form at all! Can you tell who this was sent to? Has anyone filled this form out? I have not gotten any notifications of this. I fear I have been hacked. I did not even know this was possible to do. I have only used and was aware of the PayPal link for forms and payment.

    Thank you,
    Cassie Wood
    Precious Art Photography

    Page URL:
    www.preciousartphotography.zenfolio.com

    Phishing Activity Terms of Use
  • Profile Image
    JotForm Support

    Answered by Mike_G on April 28, 2015 at 02:00 PM

    Hi, Cassie Wood, 

    Thank you so much for bringing this into our attention. We have disabled the form since it has violated Terms of use in regards to Phishing. I have checked the form and it was tagged for Phishing Activity as it was collecting Credit card information. 

    Kind regards,

     

    Mike_G