What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform seems to be stuck.

    Asked by Laurin1 on April 28, 2015 at 11:36 AM

    I'm logged in but when I click on a form that is created nothing happens. I cannot log out either.

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    JotForm Support

    Answered by Mike_G on April 28, 2015 at 02:21 PM

    Hi, Laurin1, 

    I would like to apologize for any inconvenience this have caused you. Sometimes, the system automatically logs you out, especially when you are idle for a long time, as our system checks user's activities to prevent overloading. You may also try to clear your web browser's cache and re-login to JotForm.


    Kind regards,