Google Contacts integration not forwarding names

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    Asked on April 28, 2015 at 12:04 PM

    My form shows it is integrated, i added API and accepted googles integration, but when I submit, nothing is added to my google account. How can i troubleshoot? Thanks,

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    Answered on April 28, 2015 at 03:04 PM

    Thank you for contacting us.

    I have tried the Google Contacts integration on a cloned version of your form, and I was able to reproduce the issue with created contact names. Emails were synced properly, but the contact names were blank.

    It appears that we need to use a Full Name field from Quick Tools to properly forward the contact names. Please try using the Full Name field with the Google Contacts integration on your form.

    I have attached a ticket to this thread to see if we can fix the issue with Text Box based name fields. We will let you know if we have any updates on this.

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    Answered on April 28, 2015 at 05:32 PM

    As always you are the best, that worked, thank you so much!!

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    Answered on April 29, 2015 at 05:16 AM


    We have just fixed textbox based name fields and you can use them as well.

    Thank you very much!