- westcoasthairAsked on April 28, 2015 at 12:04 PM
My form shows it is integrated, i added API and accepted googles integration, but when I submit, nothing is added to my google account. How can i troubleshoot? Thanks,Page URL:
- JotForm SupportMikeAnswered on April 28, 2015 at 03:04 PM
Thank you for contacting us.
I have tried the Google Contacts integration on a cloned version of your form, and I was able to reproduce the issue with created contact names. Emails were synced properly, but the contact names were blank.
It appears that we need to use a Full Name field from Quick Tools to properly forward the contact names. Please try using the Full Name field with the Google Contacts integration on your form.
I have attached a ticket to this thread to see if we can fix the issue with Text Box based name fields. We will let you know if we have any updates on this.
- westcoasthairAnswered on April 28, 2015 at 05:32 PM
As always you are the best, that worked, thank you so much!!
- alp_denizAnswered on April 29, 2015 at 05:16 AM
We have just fixed textbox based name fields and you can use them as well.
Thank you very much!