What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Can I archive my old files/attached in my form to Dropbox and then delete them all!??

    Asked by Kareem  on April 28, 2015 at 12:16 PM
    dropbox attached delete files
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    Answered by Sammy on April 28, 2015 at 02:42 PM

    Hi,

    At the moment Jotform doesn't have the provision to upload files from past submission to drop-box.

    You will have to access the old files, go to the submissions sections of a particular form,

    scroll down to the grid and the uploaded files will appear in the upload column for each submitted entry (the column name will correspond to name of the upload field of the form)

    For future uploads you can integrate the form with drop-box, please refer to this guide, Integrate Form with Dropbox

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    Answered by mjahangir on April 29, 2015 at 08:41 AM

    thanks I did it but what coming is only a PDF format of form not ay attachments appear there.

     

    See attached, this form included 2-3 audio and IMG files but non of them come on FTP and Dropbox? what's problem?

     

  • Profile Image

    Answered by Ben on April 29, 2015 at 10:24 AM

    Can you please confirm if I understood you correctly. The issue with your DropBox integration is that only the PDF file is submitted and that the other files that are uploaded to the form are not sent to your DropBox folder?