My Form Has Been Disabled

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    SpiritFlight
    Asked on April 28, 2015 at 12:25 PM

    I didn't realize that and email form I had created was was encrypted. After receiving 10 form submissions, my form was disabled. I have since removed the SSL from the form code but my form is still disabled. Any chance someone on your end could reactivate it please? I'm well below the 100 email quota for this non-emcrypted form.

    Kindly,
    Steffan Heydon

  • Profile Image
    ekrem
    Answered on April 28, 2015 at 01:33 PM

    Hi Steffan,

    You are allowed to do max 10 SSL submission. No matter how many normal submissions you do, as soon as  you exceed 10  SSL submissions, your account submission will be disabled.

    For example you can do the following for per month:

    * Max 10 SSL + Max 100 normal submission

    I set SSL submission to zero. Your account is active now, you can use it.

    Regards,

    Ekrem