What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    CSV Download

    Asked by Justin on November 12, 2011 at 05:10 AM

    I have been using Jotforms for a while now and love them. I have one major issue in that i cannot download the csv file. It says 'Generating' and then no download.

    I have trid this with IE, Chrome, Safari and firefox and none work. It seems to work every 1 time in 50.

    What is this problem



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    JotForm Support

    Answered by liyam on November 12, 2011 at 05:23 AM

    Hello Justin.  Do you have an account that we can look into, or are you trying to download the CSV from the guest account?