Form disappeared from website

  • Profile Image
    Asked on April 28, 2015 at 01:21 PM

    The form was working and has been working fine for the last year. And, all of a sudden, the form is not appearing on the site. Please advise how to correct this problem.

    Thank you.

  • Profile Image
    Answered on April 28, 2015 at 01:28 PM


    You are allowed to do max 10 SSL submission (you did 12 SSL submissions). No matter how many normal submissions you do, as soon as  you exceed 10  SSL submissions, your account submission will be disabled.

    For example you can do the following for per month:

    * Max 10 SSL + Max 100 normal submission


    I set SSL submission to zero now and your account is active, you can use it.



  • Profile Image
    Answered on April 28, 2015 at 03:31 PM

    You are very welcome!  Changing your embed code from:

    <script type="text/javascript" src=""></script>


    <script type="text/javascript" src="//"></script>

    Should use regular submissions rather than SSL based ones.

    If you have any further questions, let us know and we will be happy to help.