JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems that the issue is already addressed on a different thread of yours. You can download the files of your JotForm with our recent workaround by using DownThemAll extension for FireFox browser. Please refer to the guide below that can help you with this.
Please get back to us if you need any further assistance. We will be happy to help.