Sub-Account: Unable to edit shared form

  • Profile Image
    Asked on April 28, 2015 at 02:19 PM

    How can I update a current form?

    I am trying to update my current form and I have not been able to figure out how to do so. I tried using the clone option but there is no clone option on my MORE drop down. In fact there are no options under that drop down. 

  • Profile Image
    Answered on April 28, 2015 at 02:35 PM

    In order for you to update your form do the following:

    1 - From JotForm main page, click on the form you want to modify, click on Edit Form as shown in the below figure:

    Your form will be displayed allowing you to make all the necessary changes. When you are done, proceed to Embed the form into your webpage:


    If you prefer to clone from an existing form, please find all the information here:

    Or how to clone a form from a web site:


    I hope this helps to solve the issue.


  • Profile Image
    Answered on April 28, 2015 at 02:40 PM

    If you look at my page I don't have an edit option. It only shows INBOX and MORE. I also don't have a box to check or a star as shown on your screen shot.

  • Profile Image
    Answered on April 28, 2015 at 04:18 PM

    The form is currently shared with you in read access mode. Please ask the 'seattlenorthfetch' account owner to share the form with edit permissions.

    Related guide about forms sharing:

    How to Share Forms with a Sub-Account User

    If you need any further assistance, please let us know.