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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub-Account: Unable to edit shared form

    Asked by dispatcher on April 28, 2015 at 02:19 PM

    How can I update a current form?

    I am trying to update my current form and I have not been able to figure out how to do so. I tried using the clone option but there is no clone option on my MORE drop down. In fact there are no options under that drop down. 

    Page URL:
    http://www.jotform.us/form/42777362644160

    Screenshot
    sub-user account edit form access permissions
  • Profile Image
    JotForm Support

    Answered by Aury on April 28, 2015 at 02:35 PM

    In order for you to update your form do the following:

    1 - From JotForm main page, click on the form you want to modify, click on Edit Form as shown in the below figure:

    Your form will be displayed allowing you to make all the necessary changes. When you are done, proceed to Embed the form into your webpage:

     

    If you prefer to clone from an existing form, please find all the information here:

    Or how to clone a form from a web site:

    http://www.jotform.com/help/28-Cloning-a-Form-from-a-Web-Page

     

    I hope this helps to solve the issue.

     

  • Profile Image

    Answered by dispatcher on April 28, 2015 at 02:40 PM

    If you look at my page I don't have an edit option. It only shows INBOX and MORE. I also don't have a box to check or a star as shown on your screen shot.

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    JotForm Support

    Answered by Mike on April 28, 2015 at 04:18 PM

    The form is currently shared with you in read access mode. Please ask the 'seattlenorthfetch' account owner to share the form with edit permissions.

    Related guide about forms sharing:

    How to Share Forms with a Sub-Account User

    If you need any further assistance, please let us know.