Sub-Account: Unable to edit shared form

  • dispatcher
    Asked on April 28, 2015 at 2:19 PM

    How can I update a current form?

    I am trying to update my current form and I have not been able to figure out how to do so. I tried using the clone option but there is no clone option on my MORE drop down. In fact there are no options under that drop down. 

    Jotform Thread 560558 Screenshot
  • Aurora JotForm Support
    Replied on April 28, 2015 at 2:35 PM

    In order for you to update your form do the following:

    1 - From JotForm main page, click on the form you want to modify, click on Edit Form as shown in the below figure:

    Sub Account: Unable to edit shared form Image 1 Screenshot 30

    Your form will be displayed allowing you to make all the necessary changes. When you are done, proceed to Embed the form into your webpage:

    Sub Account: Unable to edit shared form Image 2 Screenshot 41

     

    If you prefer to clone from an existing form, please find all the information here:

    Or how to clone a form from a web site:

    http://www.jotform.com/help/28-Cloning-a-Form-from-a-Web-Page

     

    I hope this helps to solve the issue.

     

  • dispatcher
    Replied on April 28, 2015 at 2:40 PM

    If you look at my page I don't have an edit option. It only shows INBOX and MORE. I also don't have a box to check or a star as shown on your screen shot.Sub Account: Unable to edit shared form Image 1 Screenshot 20

  • Mike
    Replied on April 28, 2015 at 4:18 PM

    The form is currently shared with you in read access mode. Please ask the 'seattlenorthfetch' account owner to share the form with edit permissions.

    Related guide about forms sharing:

    How to Share Forms with a Sub-Account User

    If you need any further assistance, please let us know.